Our Business Development Manager David Andres explains what Customer Excellence is really about and how to achieve customer loyalty. Check the full article in the Satellite Executive Magazine (Nov/Dec 2016 issue, page 13). http://www.satellitemarkets.com/pdf/pdf2016/nov16.pdf

Santander Teleport, a leading European teleport operator, has been selected as one of the World Teleport Association’s (WTA) Top Teleport Operators of 2016.

Our ground infrastructure has recently been upgraded to the latest iDirect version iDX 3.3.

This new version uncovers a new set of features that provide a more efficient use of satellite capacity, reduce network costs, enable an even higher service availability performance, facilitate end-to-end network transparency and accelerate much needed horsepower at the client side. Existing terrestrial and maritime clients are already taking advantage of the new ground infrastructure, state-of-the-art facilities and 24/7/365 first-class support.

Santander Teleport has pointed one of its Ku band antennas to the Hispasat 30W-4 satellite (previously known as Hispasat 1D). This is part of a project to establish a new VSAT network based on the latest iDirect technology to support current and new customers. Hispasat will be part of wider constellation of satellites that the company plans to use to provide extensive Ku-band coverage and value-added communication services to a variety of customers.

Our engineering team recently completed a new custom VSAT system installation in record time. Last December, Santander Teleport agreed to provide a new service for an Italian satellite technology company requiring a bespoke solution built to specific parameters in order to test a new system prototype being developed.

Beautiful picture just taken out of the Juan Carlos I Spain's Antarctica Base and transmitted using ERZIA's satellite communication VSAT services. Maybe you can see the dome in the picture, where a 2.4m C band redundant system is connecting the base to the rest of the World.

Santander Teleport and Erzia Technologies have been at the centre stage of the latest promotional campaign for SME´s commissioned by Banco de Santander, the leading Spanish bank group and one of the largest in the world. A production house was hired to shoot at Erzia´s research laboratories and Santander Teleport´s satellite ground station. Luis Garcia, CEO, appears both in the TV commercial and the promotional posters available at bank branches in Spain.

A new contract has been awarded to Santander Teleport to provide access to the internet in North Africa. The service -which allows for a dedicated pool of satellite bandwidth to be shared across a number of sites - is enabling key remote locations to have access to the internet via local WiFi networks.