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Infrastructure
A state-of-the-art operations infrastructure managed by a fully manned 24/7 network operations center team provides secure, efficient and reliable infrastructure:
- 24/7/365 NOC with English & Spanish speaking operators to deliver quality service to global customers
- Main technical facility with engineering, operations and technical support
- 4,400 m2 area with expansion planned to up to 10,025m2
- All systems fully redundant and dimensioned for future growth
- Redundant UPS, battery backup, diesel generators and fuel storage in case of failure of commercial power
- Air-conditioning and fire protection systems in all hub and server rooms
- Access controls, movement detection system and video surveillance
- Secure protection fencing surrounding the perimeter
- Physically separate cable ducts ensuring dual and diverse connectivity in/out of the building
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